Personal Information That This Website Uses And Why We Collect It

Google Analytics

Like many websites, this website uses Google Analytics to track user interaction. We use this data to find out the number of visitors using our site, to understand what pages they are visiting, see their website journey, and how they found our website. Google Analytics records data such as your geographical location, device, internet browser, and operating system. None of this information Google Analytics provides us personally identifies you to us. Google Analytics also records your computers IP address which could be used to personally identify you, but Google Analytics does not allow us to get that information. Google Analytics makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website. Google Analytic privacy policy: https://support.google.com/analytics/answer/6004245

Contact Forms and Email Links

Should you choose to contact us on one of contact forms throughout the website, none of the data that you supply will be stored onto the website nor passed or processed onto any third parties. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

WhoIsVisiting

For purposes of marketing, optimization products and services – the company Whois Data Ltd (https://www.whoisvisiting.com) are used on this website. Their registered address is Regents Pavilion, 4 Summerhouse Road, Northampton, NN3 6BJ. Whois Data Ltd determine details of your organization, including contact number, web address, email, business description and where possible, the SIC Code. Whois Data Ltd show your journey while visiting this site, including all pages visited by you and how long you have spent on each page. The data used cannot identify an individual visitor’s identity. As far as IP addresses are collected, they will be made anonymous immediately after collection. If you do not agree with this, you can object to the collection, processing or storage of your IP address at any time with effect for the future by clicking on the link below: https://app.whoisvisiting.com/opt-out. We consider WhoIsVisiting to be a third-party data processor.

Smartlook

We use Smartlook (https://www.smartlook.com)  to track user interaction on our website. Smartlook does not gather IP addresses from users, nor does it record forms without consent from the user. Smartlook runs on Amazon AWS cloud infrastructure. We use Amazon AWS data centre in Frankfurt, Germany, where data and personal information is processed and stored. Data is not stored or being sent outside of European Union in any way. Smartlook protects personal information with use of the latest industry standards and security measures. Smartlook uses SSL/TLS encryption (secure sockets layer / transport layer security) for protection of user data and personal information.

How We Store Your Personal Information

All data held by IGS Solutions Limited is secure. Firewalls block all public access to our systems with the exception of secure browser (https), email and mobile network connections necessary to provide our services. Key employees have access to our systems with multi-layer security to provide essential maintenance and development activity.

About This Website’s Server

This website is hosted on our dedicated server provided by UKFast.Net Ltd. Their data centres are all ISO 27001 certified and secured to Government IL4 expectations. We consider UkFast.Net Ltd to be a third-party data processor. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

Our Third-Party Data Processors

We use several third-parties to process personal data on our behalf. These third-parties have been carefully chosen and all of them comply with the GDPR.

  • Google Analytics
  • UK Fast
  • WhoIsVisiting

All client work is backed up on both: internal QNAP servers and offsite, encrypted servers.

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Data Controller

The data controller for this website is:

IGS Solutions Limited, a UK Private Limited Company with company number: 06469130

Whose registered office is:

Block 61A Whittle Estate

Cambridge Road

Whetstone

Leicester

LE8 6LH

Cookie Policy

This website uses cookies to better the users experience while visiting the website. This website uses cookies to better the users experience while visiting the website. A cookie is a text-only string of information that passes to your computer's hard disk through your web browser so that the Website can remember who you are. Cookies cannot be used by themselves to identify you although they may be used to identify your IP address. A cookie will typically contain the name of the domain from which the cookie has come, the lifetime of the cookie, and a value, usually a randomly generated unique number.

The cookies in use to deliver Google Analytics service are described below.

Cookie

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Description

These cookies are used by Google Analytics to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page. These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advise on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).