Maxview

IGS have been developing a system for aerial and satellite dish manufactures, Maxview. They have been providing the camping and caravan touring market with these systems since 1970 which has revolutionised this sector indefinitely.

This system was developing with the aim of providing clients with the ability to track their deliveries and organise returns if necessary. This gives the added customer service aspect as well as ensuring a safe delivery and tracking record, giving customers peace of mind.

The system also provides a clear overview of system production and customer service incidents. The ability to capture end-user product registrations and manage the warranty status of a product. It also provides case statistics and with all of these features combined, it is sure to create a streamline process between manufacture and client.

The features of this system include a dashboard which shows system production and support details, a system production data entry section with validation to ensure a smooth process. For the clients, there is a multi-language end-user online product registration form as well as a customer service support case entry. This includes tracking details and automatic returns form generation in case of any product mishaps. These features ensure that the product is delivered smoothly to the client and they always know where their system is, and when to expect it to arrive. These are excellent features to have when it comes to any e-commerce business.
 
Share this case study:

Some of our latest projects

Expert Villas

Bespoke Software

Maxview

Bespoke Software

Daily Poppins

Bespoke Software

Somerset County Council

Bespoke Software

Primary PPA Cover

Bespoke Software

If you would like to discuss your project, please call us on +44 (0)116 216 6470

Experts at implementing Digital Platforms, Integration Projects, API's and Mobile Apps.

About Us

Experts at implementing Digital Platforms, Integration Projects, API's and Mobile Apps.

Our Offices

Block 61a, Whittle Estate, Cambridge Road, Whetstone, Leicester, LE8 6LH

0116 216 64 70