Somerset County Council

Somerset County Council required an online direct debit collection system to collect payments for services such as bus travel and debt settlement. Previously, the only way for the Somerset residents to make payments for these services were by downloading and printing off forms to be posted.

The Solution

IGS developed an easy to use direct debit collection system that gives the residents another method to make payments to the Council. It was important that the design of the platform followed the look and feel of their current website to ensure consistency throughout Somerset County Council's online platforms. As a result of the new software, Somerset residents now have the digital alternative of completing the forms online - saving them time and reducing costs.

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