IGS Solutions have deployed a direct debit collection system for Somerset County Council.
Somerset Council engaged IGS to build an online platform as previously direct debit applicants had to fill out paper forms for manual processing.
The new system allows applicants to complete the form online - saving time for everyone.
The design of the platform follows guidelines set by Somerset County Council, matching the look and feel of their current website.
Employees can now dedicate their time to other tasks rather than processing paper. Somerset residents can now interact online easily and quickly without the need to download and print forms.
IGS maintain the platform for further development and to enhance features.
Have a read of the full case study.